Privacy Policy for Falcata Carbon Solutions
Effective Date: September 18, 2024
Eliyah Farms (“we”, “us”, or “our”), the owner and operator of Falcata Carbon Solutions, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
We collect the following personal data:
- Personal Information: Name, email address, mailing address, phone number, and other contact details.
- Transaction Information: Payment details and purchase history related to Falcata Seedlings.
- Technical Data: IP address, browser type, device information, and details regarding your use of our website (e.g., pages visited, links clicked).
- Communication Data: Information contained in any communications between you and us (e.g., inquiries sent via email or through the website).
2. How We Use Your Data
We process your personal data for the following purposes:
- To process and fulfill your orders for Falcata seedlings.
- To communicate with you regarding your orders, inquiries, and support requests.
- To send you marketing communications, newsletters, and promotions, if you have opted in to receive them.
- To improve our website, services, and customer experience.
- To comply with legal obligations and regulatory requirements.
3. Legal Basis for Processing Personal Data
We process your personal data on the following legal bases:
- Contractual Obligation: We use your personal data to fulfill a contract with you (e.g., to process orders).
- Legitimate Interests: We may process your personal data for our legitimate business interests (e.g., to improve our website and services, or to provide customer support).
- Consent: We will seek your consent before sending you marketing communications, which you may withdraw at any time.
4. How We Share Your Data
We do not sell or rent your personal data. We may share your data with the following third parties:
- Service Providers: We may share data with third-party service providers that help us run our business (e.g., payment processors, website hosting providers, email marketing platforms).
- Legal Authorities: We may disclose your personal data to comply with legal obligations or in response to lawful requests by public authorities.
- Business Transfers: In the event of a business transaction (e.g., merger or sale), personal data may be transferred to new ownership.
5. International Transfers
We operate from the Philippines, and your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data.
6. Your Rights Under GDPR
If you are a resident of the European Union, you have the following rights concerning your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You may request the transfer of your personal data to another service provider.
- Right to Object: You may object to the processing of your data for marketing purposes or other legitimate interests.
- Right to Withdraw Consent: If you have given consent for certain processing activities, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at [email protected].
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once we no longer need your personal data, we will securely delete or anonymize it.
8. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. You can manage your cookie preferences through your browser settings.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or other appropriate methods. Please check this page periodically for updates.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact us:
Address: Brgy. Pacol, Bago City, PH 6101
Email: [email protected]